AI-powered Box agents automate document management tasks

The simply named company “Box” is joining the competitive race to develop AI agents, introducing a new suite of autonomous tools designed to tackle enterprise content management challenges. These Box AI Agents aim to transform how organizations handle information by automating document summarization, information retrieval, and cross-platform integration, positioning Box to capitalize on the growing enterprise demand for AI-powered workflow solutions.

The big picture: Box is launching AI Agents as part of its content management platform to help enterprise customers organize and retrieve critical information across their digital ecosystems.

• The agents are designed to reduce time spent on mundane tasks like summarizing HR forms and extracting key details from contracts.
• Box CEO Aaron Levie frames this as part of a fundamental shift, stating that “just as APIs once connected software, AI agents will change the way we work.”

How it works: The Box AI Agents utilize a “dynamic agentic reasoning framework” that leverages multiple AI models to process enterprise content efficiently.

• The system draws from models created by leading AI companies including Amazon, Anthropic, Google, IBM, Meta, OpenAI, and xAI.
• The architecture adaptively pairs users with specific models based on the nature of their queries, optimizing performance for different content tasks.

Key features: Box is emphasizing cross-platform functionality as a central selling point of its agent technology.

• The company announced an AI agent that integrates with Microsoft Copilot, enabling users to access and navigate between platforms like Teams, Word, and PowerPoint.
• The agents are designed to work “where content lives,” helping users break through content silos across divisions and clients.

What they’re saying: Box positions its agents as part of a larger evolution in enterprise AI capabilities.

• “The future of enterprise AI will be defined by intelligent agents that can work together across systems, each bringing unique context and capabilities to the table,” said Aaron Levie in the release.

In plain English: Unlike conventional chatbots that function as single tools, these AI agents work like a coordinated team—each component handling different aspects of document management while collaborating toward common goals.

What’s next: Box plans to release the new AI agents in the coming months, with pricing details to be announced at that time.