Oxford-based company Aide Health has launched Mirror, an AI-powered app that records medical appointments and generates detailed summaries for patients to reference later. The platform addresses a critical healthcare challenge where patients often struggle to remember or process complex medical information delivered during brief, high-stakes consultations.
What you should know: Mirror uses artificial intelligence to listen during in-person medical appointments and creates comprehensive summaries that patients can share with family and caregivers.
- The app was created by Ian Wharton to help his father, who has early-stage Alzheimer’s, retain important information from doctor visits.
- Patients own their data completely, with Aide Health confirming they “don’t do anything with it – we don’t sell it, we don’t give it to third parties.”
- The current version only works for in-person consultations, but future iterations will include more interactive features.
Why this matters: Medical appointments often involve complex, high-stakes information delivered in brief timeframes, creating a “hidden risk” where patients may miss or forget critical details about their care.
- “It was the vast majority of information that was given to him that he just couldn’t recall, and my biggest fear was not being by his bedside when he was told something important,” Wharton explained about his father’s experience.
- The technology could significantly improve patient outcomes by ensuring important medical information isn’t lost between appointments.
How it works: The Mirror app passively listens during medical consultations and produces structured summaries that break down the key points discussed.
- Early user Janette Alfrey described being “quite stunned” by the app’s ability to organize her appointment information with clear headings about her condition, upcoming procedures, and next steps.
- “When friends and colleagues phoned up over the next couple of days asking what was going to happen, I could just send them a screenshot of what I was told,” Alfrey said.
What’s next: Wharton envisions the technology evolving from passive recording to active patient advocacy.
- “Right now our app is passive – it listens and summarises for you – but in the future it will be your advocate, it will chirp, it will speak out it if it thinks there’s something you should ask,” he said.
- “That’s where this technology is going, and this is absolutely where we’re going in how we manage our health.”
App uses AI to help patients remember appointment information